new caregiver center

The Thomas E. and Alice Marie Hales Caregivers Center, a dedicated space for family caregivers to rest, reflect and refuel, is now open at Phelps Hospital in Sleepy Hollow. The space includes a resource library, a respite area with a massage chair, a spot for confidential consultations, a kitchenette with refreshments, as well as computers, telephones, and internet access. The new center is named in honor of the Hales family, whose generosity was instrumental in creating this community asset.

This sanctuary is a physical extension of the Phelps Hospital Caregivers Program, launched virtually in 2020. The program provides caregivers with emotional support, counseling, access to social workers, and other resources necessary to navigate the current health care system. It also offers educational and training programs, as well as amenities, such as hospitality and care baskets.

“At some point in time, every family will go through the emotional and physical stress of caring for a loved one. Caregivers today need help,” said Lianne Hales-Dugan, daughter of Thomas E. and Alice Marie Hales. “This center is a lifesaver for families who need the tools and support to navigate a complicated health care landscape. Our family is proud to support this important resource for the community in which we live.”

“Helping patients and family caregivers goes to the heart of what we do. If caregivers are supported, then patients will be better cared for, too,” said Phelps’ Executive Director Eileen Egan, RN, JD. “While we prioritize patient care in the hospital setting, this new center will allow us to enhance and expand the support we can provide to our patients’ loved ones. This type of hospital program fills a gap in services sorely needed in today’s health care system.”

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